Five Ways to Boost Employee Morale in the Workplace in LA

Posted on April 4, 2014 by admin

A happy workplace is where employee morale is high and there is a sense of warmth and cordiality between everyone. So, how will you ensure your Los Angeles staff is happy and smiling, and improve sales performance?

Most sales successes happen because the team does well, and for team morale to be high, you should show concern and encourage teamwork. Create an atmosphere of sharing and caring among employees.

Build confidence among your employees because self-assured individuals boost productivity. Anxiety and uncertainty can mar employee morale, so it helps to be clear in your communication with them, and encourage them to communicate better too.

Rewards matter in Los Angles CA

Often, you don’t need to dole out heavy hikes to boost employee morale, a small assurance, a pat on the back, a party could all help. Also, reward them when they expect it the least, so it boosts their happiness quotient. This is not to say regular hikes and promotions don’t make a difference, of course they do! So, reward the best and motivate the rest to do well.

Know your employees

Make sure you know how employees function and what their strengths and weaknesses are. It also helps to be flexible and allow them to function independently, so long as they show the required results.

Regular feedback also goes a long way in boosting employee morale, so tell them what you think of a certain assignment in a polite and positive manner. Encourage employees to open up and come to you with good ideas, and listen to every single one of them. Help your Los Angeles staff grow by providing them good sales training opportunities.

5 Most Common Selling Techniques: That Work in LA!

Posted on August 16, 2013 by admin

Effective Tips for Selling in Los Angles CA

Being a sales representative requires you to master the art of reading consumers’ minds and playing your cards right. Since your task is to convert window shoppers into customers that pay, you need to use a series of effective selling techniques to make it easier for you. A professional sales training program can teach you how to persuade people to purchase and how to handle objections.

5 Popular and effective selling techniques in L.A

Check out the 5 most common selling techniques in L.A that can really work for you. These techniques are being taught in most professional sales training programs:

Flattery – Consumers are always looking for some kind of validation for their purchases, so a compliment or two can work in your favor. For instance, a sales representative at a lady’s boutique can compliment a potential customer about how a particular dress enhances her slim figure.
Bandwagon – In this technique, you try to sell a service or product by stressing on the popularity of the product or service and how people are “in love” with it. Your aim is to convince the customer to join the crowd.
Perceived exclusivity – This technique attempts to convince customers how difficult it is to get the product or service. The fear of missing out on a particular product or service drives many consumers to buy.
Playing nice – A person’s feeling of guilt can make them feel obligated to purchase. When you are using this technique, you show the customer how dedicated you are to helping them out. They will feel more obligated to buy from you.
Promotions – This comes with the benefit of perceived exclusivity. You attract potential customers by offering them something “free” or getting a special discount. Create the sense of urgency by putting a deadline to the promotion.

Tips for Hiring an Excellent Employee in LA

Posted on August 5, 2013 by admin

How to Hire the Right People for Your Business in Los Angles

Building the name and success of your enterprise may depend on your business strategies and values. However, the people working for you also play an important role in helping your business reach its full potential. You need employees who are dedicated, talented, and hardworking. You may be looking at candidates who will be receptive to feedback and sales training tips, but you also need to make sure they are capable of using those tips in the real world.

Tips for choosing excellent employees in L.A

When considering a candidate for a job opening in L.A and else where as well, you should be looking for the following qualities to ensure you make the right decision:

Competence – The first factor you need to consider is whether or not the candidate has the education, skills, and experience required for completing the tasks in the job description.
Capability –Will the candidate be able to complete the tasks set for them and will they find ways to make up for their shortcomings in other areas? Look for a candidate with a potential for development and an ability and willingness to handle responsibilities. Think about whether or not they will be able to incorporate feedbacks and advice, such as sales training tips.
Commitment – Does the candidate have the commitment to work for the long term? Look at their history of employment and the time spent in each organization. This can help you figure out whether or not the candidate is serious about working with your enterprise for a long time.

Knowing the Difference between a Good Lead
and a Bad One in LA

Posted on June 21, 2013 by admin

Considering Your Sales Leads Los Angles CA

Good sales leads are crucial to developing your business. The lead’s source must be considered carefully and the information attained from it must be used to prioritize all your leads’ lists. Leads are of varying importance. For instance, a good sales lead is one that perhaps involves contact made at a business conference or a trade show. It is certainly going to be more beneficial when compared to a random company you find in a telephone or a mail directory. The sources of your leads are very important if you want to figure out if your prospects can deliver good rewards and facilitate sales development for your L.A. firm.

Using Software and Categorizing Products

Each lead you attain must be entered into a software program designed for customer management. Doing so will keep your leads in an organized manner, allowing each individual to record their conversations when they make contact with the leads. From the notes taken down regarding conversations with the leads, prospects can be categorized depending upon the responses your sales representatives receive. Good sales leads are those that indicate their intention to do business with your company within six months. Such prospects must be given priority over the other leads.

Determining Leads with Good Potential

There may be customers who can contribute towards your company’s sales development in the long run. For instance, some customers may request further information about your company and say that they will need your services in the next year or so. They may also request one of your sales representatives to keep in touch with their representatives to build relationships between the two companies.

Body Language and How It Can Help Close a Sale in LA

Posted on April 5, 2013 by admin

Interpreting the body language is a necessity in Los Angles CA

Understanding and being sensitive to the body language of potential customers is a very important and useful skill that any L.A. salesperson should acquire, especially if they want to benefit from a sales opportunity. Interpreting how body language can help close a sale is essential for everyone in the profession of sales.

How can understanding body language help you sell better?

Body language plays an essential role in every interaction. Unless you are observing, you will have little or no idea of how your client is responding to what you propose. No matter which field of sales you are in, being able to comprehend body language and how it can help you close a sale is an added advantage. It also helps you get out of a situation. It will also help you improve your own body language.

What key signs should you look for?

Check to see if your client is drumming his fingers in any way. This could mean that he is frustrated or bored. You should also try to notice open hand gestures. Open hand gestures mean that someone is willing to talk to you openly/candidly while on the other hand, palm face down means that they are controlling themselves. Make sure that you look for a sequence of gestures and patterns because a single sign could mean nothing. Noticing these signs could also tell you when you should clarify a point.

How can you tell when a deal can be closed?

One of most common signs of when a deal can be closed is a potential client leaning forward. In case you see a client pick up and fidget with a pen, it could be mean “Where is the paperwork?”

How to Give a Great First Impression in Los Angles

Posted on February 8, 2013 by admin

First Impressions and Selling in LA

Making a good first impression is an important challenge we all have to face. This is especially true when you are a salesperson because the first impression you make can determine whether or not you will close the sale. When someone you meet for the first time makes an assumption about you depending on your appearance and body language, reversing this judgment is close to impossible.

Tips to help you create great first impressions in L.A

Creating a great first impression is not an easy task but it is not impossible. You just need to remember a few key lessons that will make people trust you. Once you earn their trust, you won’t have to struggle to sell something to them.

Maintain a clean and respectable appearance to let people know that you are hard-working and reliable. Your appearance and body language forms 93% of what people use to make a decision about you when you meet them for the first time. Never go to an appointment with wrinkled clothes, dirty clothes, worn-out shoes, uncombed hair, etc.
Try to call your customer by name as soon as possible. This tells them that you are focused on them and that you appreciate meeting them.
Make sure you arrive a few minutes before the scheduled appointment time. Never be late unless it is completely unavoidable. In such situations, be sure to call beforehand and let them know how long they need to wait.
Offering a firm handshake is the first thing you need to do once you meet your prospective customer. This will let them know that you are serious about what you do.
Try to smile pleasantly to tell your customers that you are happy to meet them. Always maintain a confident eye contact to show that you are paying attention to what they are saying.

These tips should give you some guidance on how to give a great first impression when meeting up with clients in L.A. The rest is up to you and how strong your sales statements are.

Selling to a Difficult Customer in Los Angles

Posted on November 19, 2012 by admin

Step 1 – Let the Customer Blow Off Some Steam in LA

Sales personnel who cannot handle difficult people may lose much more than just their hair. A sales job usually requires you to handle a difficult customer from time to time. But, you need not worry too much about it there is a 3 step plan you can use to handle them effectively. Doing things right and planning carefully can help you handle difficult customers successfully and become a star sales person in all of Los Angeles, CA!

Upset customers just want two things: they want to convey their feelings and they want all their problems solved. Most sales personnel feel that customers expressing their feelings are a waste of time as they are only interested in solving the problem. But the customers will never listen to you unless they have spoken first. Make sure you listen to them attentively and assure them that you can fully understand them. This will increase their confidence and they will yield.

Step 2 – Problem Solving

The next important thing to do once your customer has calmed down is to begin solving his/her problem. You can begin by asking questions that can help clarify the problem. Be sure to listen to everything the customer has to say before shooting another question.

Customers sometimes leave out critical information because they get overwhelmed by their emotions. Make sure you ask questions that can help you fully understand the situation. Make appropriate notes about the problem and tell the customer what you are going to do about it.

Step 3 – Make the Sale

Once you tell the customer about how you will be sorting out the issue, the customer will be fully relaxed and will be in a normal state. This is the time for you to jump in and begin with your product and your sales strategy. Now that you have heard your Los Angeles, CA customer’s problems and also offered to solve it, you would have connected to him in a better way and the chances of closing the sale are also high.