Tag Archives: training workshop

How to Turn a Shopper into a Buyer in Los Angles

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Attracting Customers in L.A.

Attracting customers to your business can be quite a difficult task. Once you’ve managed to bring in potential customers, you begin to realize that it is only half the challenge. Now you need to convert those potential customers into buyers. With right sales training, you can turn shoppers into buyers in no time.

Prospective customers tend to show interest in your products, but do not actually buy the products. This means there is something still lacking. Sales training can help your LA sales representatives to figure out the problems, and address customers in the right way to make a sale.

Tips for Reeling in Potential Buyers

Stand in their shoes: Understand your customers and figure out why they’re not buying. Perhaps they think the lines are too long, items that they like are out of stock or not available in their size, they’re not getting sales assistance, or they do not like the products on display. Observe the customers for sometime and you’ll find hints about what is turning them away from making a purchase.

Showcase your unique selling points: Identify what sets you apart from your competitors, and sell that point above everything else. If you specialize in particular events, offer better prices, have more variety in your stock, or have something exclusive that no one else has, make sure that your customers know about it. If they feel that they might not be able to get these products anywhere else, they’re more likely to buy now.

Engage in conversation: The old question “May I help you?” usually leads to a response of “No thank you, I’m just looking around”. It is better for your staff to offer to show the customer around, bring them the latest stock, or more options. The right sales training can help your staff to engage customers and convince them to make a purchase.

Handling Objection with Ease in Los Angles CA

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Prepare in Advance in LA California

Sales persons often face the challenge of handling tricky objections. It is a common occurrence whether you sell in Los Angeles, CA or any other city but you need not worry about it. A few strategies are all you need to turn around any objection and close the sale with a happy and satisfied customer.

Preparation is of utmost importance when it comes to sales. Spend about 15 to 20 minutes every day to think of all the objections that your clients can shoot at you. Make a note of them and come up with good answers that can counter the objection. Follow it daily and soon you will find yourself absolutely at ease when your client comes up with an objection.

Practice makes Perfect

Make sure you practice your responses to objections with a willing partner. Always remember that you can achieve perfection only through constant practice. Also regular practice will make your responses seem natural and not cooked up. If at any point when making a sale and the client feels that your responses are not natural, the sale is as good as dead.

Quickly change the perspective of your clients

Objections generally arise due to your client’s negative perspective. Your ability to isolate and turn this negative perspective into a positive one will reflect on you sale. It does take some time to develop this technique. All you need to do is identify the negative part of the conversation and isolate it to use in a positive way. Objections are usually stalls if you cannot curb them in a quick time you will end up answering a lot more of them.

If you out these simple techniques into practice, you will soon find out that you can handle objections with ease. Once you have mastered them, you need not worry about anything else you will be able to sell not only in Los Angeles, CA but anywhere in the world.